Technical writing is the discipline and art of simplifying and communicating complex
information to those who need it to accomplish some task or goal. Good technical
writing results in the communication of information, to specifically targeted audiences, to
enable a set of in the pursuit of a defined goal in a technical environment.
Active Authors is pleased to offer the following Technical Writing Services:
- All documents related to the Software Development Life Cycle (SDLC)
- All documents related to Project Management (Prince2 etc)
- All documents related to ITIL
- Technical Reports
- Technical White Papers
- Product/Service Descriptions
- FAQs
- User Manuals
- Installation Manuals
- Training materials for 1st, 2nd, and 3rd level support
- Creation and Documentation of Policies, Processes, Procedures and Work Instruction
- Knowledge Base Articles
- Release Notes
- White Papers
- Creation and Maintenance of Website Content
- Responses to RFA and RFI
- etc
